FAQ for RCETS

Traceability Help

What is RCÉTS?

RCÉTS (Rásaíocht Con Éireann/ Greyhound Racing Ireland Traceability System) is the  newly developed traceability system for racing greyhounds.

When will it be in operation from?

RCÉTS - will be in operation from January 2021.

What will it do?

It will track a racing greyhound through all life stages including birth, microchipping, registration, racing career, changes of ownership/trainer, location, export, retirement and  end of life.

Who will be required to maintain the record?

All owners/trainers/breeders will be required to maintain an accurate record on the  traceability system via an online app of their greyhounds.

If I donthave a smartphone will I still be able to update records?

Yes, the  system will be available both online on RCETS.ie and on our smartphone apps for Apple and Android phones. 

Who do I contact if I have problems using the system?

You can contact our help  desk by emailing rcets@grireland.ie or by contacting the  Traceability Helpdesk on 061448120.

What happens if I fail to keep up-to-date records?

Failure to keep  records up to date on RCÉTS will prevent greyhounds being listed for trials or racing.

Do I still need to notify the ICC as normal?

Maintaining records on RCÉTS does  not remove the  responsibility of any party to make statutory notification on any matters to the  Irish  Coursing Club (ICC) as Keepers of the  Irish  Stud Book.

I have a log-in to watch video archives will this login work for RCETS?

No, the  log-in you use for watching racing videos does  not work for RCÉTS. This  is separate from the owner/trainer account you need  to ‘Manage Your  Kennel’ on the  website or update your records on RCÉTS.

I have received more than one letter or email with different log-in details for RCÉTS, is this a mistake?

Some people have  multiple ICC numbers (they may have greyhounds in their own  name, as a partnership or

a syndicate for example) with different greyhounds registered under each  one. As the  RCÉTS accounts are linked to ICC accounts and their registered greyhounds, if you have  more than one ICC number then you will need  to have  a separate RCÉTS log-in for each  of these ICC numbers.

If you have  received more than one email or letter from us, this is not a mistake and YOU MUST TAKE ACTION FOR EACH ICC ACCOUNT on the  RCÉTS app.

You will be able to determine which ICC number the  log-in refers to as it will be included in the  subject or reference line.

I haventreceived an email with a username and password yet, why not?

All emails have  now  been  sent. If you have  not yet seen  an email from us, please check your junk  and  spam folders on your email.

If you still haven’t found it after checking junk  and  spam, please contact the  Traceability Helpdesk as your contact details may  be incorrect.

 

If I sell a dog at the Stadium Sales, do I need to update RCETS?

Yes, RCETS should be updated by person selling and  ICC should be notified of the  sale (transfer of ownership) as normal.

If you need  information to assist you in updating records, please speak to the  Racing Office in the  Sales location.

If my dogs are currently racing, do I need to do anything?

No, once you have  logged in to activate your account you only  need  to update RCETS when the  current status of the  greyhound changes (retired, change of ownership etc..).

Do I need to update RCETS if I have notified the ICC of changes?

Yes, any notifications required to ICC should continue as normal.

I have informed the ICC that I have sold my greyhound, why is it still on my list of greyhounds?

The ICC’s system updates when all transfer documentation is completed by new  owner, if your greyhound is still appearing that process may  not yet be completed on their side.  Please update your RCETS records with the  sale information.

I have updated records for the wrong greyhound, how can I fix this?

If you make a mistake when using RCETS don’t panic. Just give our Traceability Helpdesk a call on 061448120 or email rcets@grireland.ie

Why is a greyhound showing up as rehomed when I have not  updated this on RCETS or with the ICC?

If your greyhound has been  rehomed through the  IRGT, the  greyhound will most likely have  been  marked as ‘rehomed’ by the  RCÉ/GRI Welfare Department.

You should continue to notify the  ICC as normal regardless of the  status on RCETS.

I have no current racing greyhounds in my name, why was I issued a username and password?

If you have  had a racing greyhound in recent years you would have  been  issued a username and  password as part of the  initial roll-out. If you do not currently need  this (i.e. have  no active greyhounds on the  system) then you do not need  to take any action. If you have  racing greyhounds again in the  future then you will be able to use that and avoid having to be issued with one in the  future.

Why are some of my greyhounds showing up under their microchip numbers when they have been named?

If your greyhound has been  named but this name is not yet appearing on RCETS this is due to a delay in processing of the  naming documentation.

ICC has advised all stewards of the  necessity to submit ‘naming documentation’ to ICC promptly so that records can be updated.

An incorrect greyhound’s name is showing up on my list, why?

While we don’t expect this will happen, if it does  just get  in touch with us to rectify. Call or email the Traceability Helpdesk as soon as possible.

There are multiple accounts in our household, can we amalgamate these?

RCETS accounts should be linked to, and  updated by, the  owner of the  greyhound.

If multiple accounts are amalgamated it will result in various parties updating in respect of different greyhounds. The preference is that each  greyhound would only  be assigned to the  registered owner/ trainer. Some families have  indicated that they may  prefer to move towards having all greyhounds under one name, and therefore one account, for ease of administration. This  is a matter for the  family to consider themselves.

If you think we do not have  your contact details or you want to check, you can do this by emailing rcets@grireland.ie or by contacting the  Traceability Helpdesk on 061448120.